Privacy Policy
PRIVACY POLICY
Camera Rentals NYC
1460 Broadway
New York, NY 10036
Contact: [email protected]
Effective Date: 10-31-2024
Camera Rentals NYC (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard information in connection with our automated text messaging service, registered with The Campaign Registry, for rental notifications, reminders, and promotional offers.
1. Information We Collect
When you sign up for our automated text messaging service or make a rental booking, we may collect the following information:
-
- Contact Information: such as your name, phone number, and email address.
- Rental Information: details of your rental orders, including pick-up and drop-off times.
- Opt-in Consent: confirmation that you have consented to receive automated text messages, as required by U.S. law.
- Interaction Data: engagement data, including when you open messages or interact with message links.
2. How We Use Your Information
We use your information to:
-
- Provide rental reminders, confirmations, and return notifications for rentals made through Camera Rentals NYC.
- Send limited promotional offers, loyalty program updates, and referral program messages (with your explicit opt-in consent).
- Ensure compliance with federal and state automated messaging regulations, including data logging and campaign registration.
- Improve our automated messaging and communication service offerings.
3. Consent for Automated Messaging
By signing up for our service or renting from Camera Rentals NYC, you agree to receive automated emails and text messages from us at the email and number you provide. These messages may use automatic telephone dialing systems or prerecorded messages as defined by the Telephone Consumer Protection Act (TCPA) and may include information related to your rental orders or limited promotional messages.
Message frequency: Varies based on rental status, typically two emails and three text messages per rental (order confirmation via email & text, insurance confirmation via email, pickup and drop-off reminders via text). Additional messages may be sent if you opt-in to promotional or loyalty programs.
Message and data rates may apply. Check with your mobile provider for specific charges.
4. Opting Out of Automated Text Messages
You may opt out of our automated text messages at any time by replying “UNSUBSCRIBE” to any message. Once you opt out, you will no longer receive automated text messages unless you re-subscribe or initiate new rental interactions.
5. Data Sharing and Security
We do not sell or rent your personal information to third parties. We may share limited data with trusted service providers who assist us in delivering our automated text messaging services and for compliance and registration purposes.
Data Security: We take reasonable measures to protect your information against unauthorized access or disclosure. This includes encryption, data logging, and secured data access protocols for our automated messaging systems.
6. User Rights
You have the right to:
-
- Access and review the information we hold about you.
- Update or correct inaccuracies in your information.
- Request deletion of your information in compliance with data retention laws and regulations.
For access requests or questions about your data, contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be communicated, and the updated policy will be available on our website.
Contact Us
If you have any questions about this Privacy Policy, or our automated email or text messaging practices, please contact us at:
Camera Rentals NYC
Email: [email protected]
1460 Broadway, New York, NY 10036